CALL US TODAY ON 01932 500222 TO BOOK YOUR TRAINING!
CALL US TODAY ON 01932 500222 TO BOOK YOUR TRAINING!
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1. When booking, pre-booking or attending your course you accept the terms and conditions set out by Cosmetique Academy/Elite Beauty Academy Ltd.
2. Guaranteed satisfaction – Cosmetique Academy/Elite Beauty Academy Ltd. are fully committed to 100% customer satisfaction in all cases. This is extremely important to us, however if you feel your course does not meet your reasonable expectations, you must let us know on the day of the course and we will resolve the matter. Feedback forms will be issued, if you wish to report a complaint, please do so immediately after the course.
3. Cancellations - Cancellations must be received 28 days before the course starts.
4. Refunds - All courses, deposits and training kits are non-refundable, all kits/equipment have been quality and safely tested before the course.
5. Transferral of course - Any student wanting to transfer to a later course may do so at an administrative charge of £50, providing they have given 21 days’ notice by email to bookings@cosmetiqueacademy.co.uk. If a candidate then cancels a course with less than 21 days’ notice, or does not attend the course on the agreed date, the full course remains payable.
6. Course changes – Cosmetique Academy/Elite Beauty Academy Ltd. Reserves the right to cancel or reschedule a course in exceptional circumstances and will advise the student immediately should any changes be necessary. In these circumstances any customers who have a deposit or paid in full will be offered full refund. However, we cannot be held liable for hotel and transport costs incurred, as well as loss of earnings.
7. Payment terms - All training must be paid in advance or unless agreed at the time of booking.
8. Disclaimer- Elite Beauty Academy Ltd. dispense any such claims for misuse of any products. Elite Beauty Academy Ltd. cannot be held responsible for any loss or damage in the future that be with clients or equipment.
9. Liability -The student accepts that it is their own responsibility to ensure any course they attend is suitable for them and their own needs. Elite Beauty Academy Ltd. cannot be held liable for any injury sustained on our premises. Elite Beauty Academy Ltd. cannot be held liable for loss of property in the academy.